We agree to accept full responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you. If, during the first 12 months, you are dissatisfied with the performance of the equipment, our service; our people; we will correct the problem to your satisfaction or we will remove the system that we installed within thirty (30) days of your request and refund the entire contract price. We want you to think well of us even if you are not happy with our installation. Any floor, ceiling, or wall penetrations will not be repaired however we will take the utmost care in removing the equipment and materials.
We make this guarantee because we are so confident and certain that we not only have the best products and services available, we also have the best people and deliver the greatest value for your investment dollar.
We could not make this promise if we were not completely confident in our technician’s capabilities to meet and exceed your expectations.
Further, we know that no other company is capable of making such a bold statement in writing, even though you, the customer, demand and deserve it.